# IT Support in Singapore

IT support firms in Singapore usually charge either per incident or by a monthly managed-services retainer per user or device. Ask what response times are guaranteed, who holds your admin passwords, and how backups are tested. Firms that hold CSA's Cyber Essentials or Cyber Trust mark have been assessed against national cybersecurity standards.

## Key facts
- Listings: 233
- Matched to a government licence/register: 6
- Median years in business: 15

## Licences
- **Cyber Essentials / Cyber Trust mark** (Cyber Security Agency of Singapore (CSA), optional): Voluntary certification marks showing an organisation has put in place baseline (Cyber Essentials) or risk-based (Cyber Trust) cybersecurity measures. Useful when choosing a provider that will hold your admin access. Check: https://www.csa.gov.sg/

## How to choose
- Define the scope: helpdesk, device management, Microsoft 365 or Google Workspace administration, backups, network and cybersecurity. Then compare like-for-like retainers.
- Get response and resolution times in writing, with any after-hours or on-site charges.
- Insist that your company owns the admin accounts, domain registrar login and licences. The provider should get delegated access, not ownership.
- Ask how backups are made, where they are stored and when a restore was last tested.
- Government grants for digital solutions changed in 2026: the Productivity Solutions Grant closed on 29 September 2026 and Enterprise Singapore now directs applicants to the EDGE Grant. Check eligibility before you pay any deposit.

## Red flags
- The provider registers your domain or Microsoft 365 tenant in its own name.
- No written service-level agreement.
- Shared admin passwords with no multi-factor authentication.
- No documented plan for handling data breaches.

## Listings (top 30)
- [Xin Networks](https://lookup.sg/biz/xin-networks), Clementi · 48 Toh Guan Rd East · 15 min walk from Jurong East MRT · BCA registered · registered 2006
- [Mq Communications](https://lookup.sg/biz/mq-communications), Toa Payoh · Blk 15 Lorong 8 Toa Payoh · 15 min walk from Braddell MRT · BCA registered · registered 2004
- [JS-Solutions Networks Pte Ltd](https://lookup.sg/biz/js-solutions-networks-pte-ltd), Yishun · 6 Yishun Industrial Street 1, North View Bizhub, #07-17 · 15 min walk from Yishun MRT · registered 2008
- [CDL Trading Pte Ltd](https://lookup.sg/biz/cdl-trading-pte-ltd), Queenstown · 115A Commonwealth Dr, #03-10 · 2 min walk from Commonwealth MRT · registered 2005
- [Springworks studio - 飛躍工房 ~ 如此簡単](https://lookup.sg/biz/springworks-studio), Bukit Merah · 221 Henderson Road, Henderson Building #07-17 · 11 min walk from Tiong Bahru MRT · registered 2004
- [msg global solutions Asia Private Limited](https://lookup.sg/biz/msg-global-solutions-asia-private-limited), Tanjong Pagar · 6 Shenton Way, #44-02 OUE Downtown, Singapore · 2 min walk from Tanjong Pagar MRT · registered 2005
- [Optimum Solutions](https://lookup.sg/biz/optimum-solutions), Tampines · 1 Changi Business Park Crescent, Plaza8 @ CBP, #03-09 to #03-12, Podium B · 4 min walk from Expo MRT · registered 1997
- [Denron Computers & Networks](https://lookup.sg/biz/denron-computers-and-networks), Geylang · Sindo Industrial Building, 66 Tannery Ln · 8 min walk from Mattar MRT · registered 2001
- [Techstudio Solutions](https://lookup.sg/biz/techstudio-solutions), Clementi · 18 Boon Lay Wy · 16 min walk from Jurong East MRT · registered 2004
- [Avertek Enterprises Pte Ltd](https://lookup.sg/biz/avertek-enterprises-pte-ltd), Lavender · 25 Kallang Ave, #03-03 · 5 min walk from Bendemeer MRT · registered 2007
- [Globe3 ERP Pte Ltd](https://lookup.sg/biz/globe3-erp-pte-ltd), Geylang · 61 Ubi Ave 1 · 5 min walk from Macpherson MRT · registered 2007
- [Exabytes Network](https://lookup.sg/biz/exabytes-network), Geylang · 140 Paya Lebar Road, #08-02 AZ · 2 min walk from Macpherson MRT · registered 2010
- [Vmoni Pte Ltd](https://lookup.sg/biz/vmoni-pte-ltd), Bugis · 175A Bencoolen Street #06-05, Burlington Square · 2 min walk from Rochor MRT · registered 2010
- [Zendesk](https://lookup.sg/biz/zendesk), Downtown Core · #10-08 Marina One West Tower · 1 min walk from Shenton Way MRT · registered 2010
- [Dynamic Digital Solutions](https://lookup.sg/biz/dynamic-digital-solutions), Ang Mo Kio · 81 Tagore Ln, #04 12 BojioVenue · 9 min walk from Lentor MRT · registered 2011
- [Daily Vanity Pte Ltd](https://lookup.sg/biz/daily-vanity-pte-ltd), Bukit Merah · 201 Henderson Rd, Apex@Henderson, #06-13 Singapore · 10 min walk from Tiong Bahru MRT · registered 2013
- [Swift DevLabs](https://lookup.sg/biz/swift-devlabs), Jurong West · 738 Jurong West St 75 · 13 min walk from Boon Lay MRT · registered 2014
- [Yumstone eSolutions Pte Ltd](https://lookup.sg/biz/yumstone-esolutions-pte-ltd), Bukit Merah · Henderson Rd, 211号SG#09-04 · 11 min walk from Redhill MRT · registered 2013
- [Avanti Technologies Singapore](https://lookup.sg/biz/avanti-technologies-singapore), Toa Payoh · 998 Toa Payoh N, #02-14 · 5 min walk from Braddell MRT · registered 2013
- [Sotavento Medios](https://lookup.sg/biz/sotavento-medios), Bedok · 28 SENANG CRESCENT, BIZHUB28, # 05-04 · 9 min walk from Bedok North MRT · registered 2017
- [RHAD Pte Ltd](https://lookup.sg/biz/rhad-pte-ltd), Joo Chiat · WIS@Changi, 116 Changi Road, #04-03 · 5 min walk from Eunos MRT · registered 2017
- [RAMMP IT Solutions Pte Ltd](https://lookup.sg/biz/rammp-it-solutions-pte-ltd), Raffles Place · 101 Cecil Street, #20-11 Tong Eng Building · 2 min walk from Telok Ayer MRT · registered 2016
- [NashTech Singapore PTE. Ltd](https://lookup.sg/biz/nashtech-singapore-pte-ltd), Tanjong Pagar · 63 Robinson Road, #08-00 Afro-Asia Building · 2 min walk from Shenton Way MRT · registered 2016
- [Tetsuyu Healthcare Holdings](https://lookup.sg/biz/tetsuyu-healthcare-holdings), Geylang · 60 Paya Lebar Rd, #05-44 Paya Lebar Square · 1 min walk from Paya Lebar MRT · registered 2015
- [Zycus Infotech Singapore Pte Ltd](https://lookup.sg/biz/zycus-infotech-singapore-pte-ltd), Raffles Place · 101 Cecil Street, #20-11 Tong ENG Building · 2 min walk from Telok Ayer MRT · registered 2017
- [RegASK](https://lookup.sg/biz/regask), Queenstown · 79 Science Park Drive #06-01, #1 CINTECH IV, Science Park · 9 min walk from Kent Ridge MRT · registered 2018
- [Asia Padel](https://lookup.sg/biz/asia-padel), Raffles Place · 190 Middle Rd, Level 6B, Fortune Centre · 1 min walk from Raffles Place MRT · registered 2019
- [HelloHolo](https://lookup.sg/biz/helloholo), Bukit Merah · 201 Henderson Road, #05-11/12 · 10 min walk from Tiong Bahru MRT · registered 2020
- [InnoEdge Labs](https://lookup.sg/biz/innoedge-labs), Queenstown · 20 Pasir Panjang Road, Mapletree Business City, #13-25 · 7 min walk from Labrador Park MRT · registered 2021
- [Mirari Doctor](https://lookup.sg/biz/mirari-doctor), Bugis · 600 North Bridge Rd #13-01 Parkview Square, Singapore · 1 min walk from Bugis MRT · registered 2023

## By area
- Downtown Core: 54
- Geylang: 30
- Queenstown: 23
- Raffles Place: 22
- Tanjong Pagar: 22
- Bukit Merah: 15
- Outram: 13
- Toa Payoh: 13
- Clarke Quay: 11
- Kallang: 9
- Bugis: 8
- Chinatown: 7
- Rochor: 6
- Serangoon: 6
- Singapore River: 6

## FAQs
### Is there a grant for IT solutions in Singapore?
The Productivity Solutions Grant (PSG), which co-funded up to 50% of pre-approved IT solutions, ceased on 29 September 2026. From 30 September 2026, Enterprise Singapore directs businesses to the new EDGE Grant. Ongoing PSG applications continue to be processed. Do not pay the vendor any deposit before your grant application is submitted, or the purchase may be disqualified.

### What does managed IT support include?
A managed IT retainer usually covers helpdesk support, device and user management, patching, antivirus or endpoint protection, email and cloud administration, and monitoring, billed per user or per device each month. On-site visits, projects and hardware are often extra. Check the service-level agreement for response times and exclusions.

### What must a company do after a data breach in Singapore?
Under the PDPA, organisations must assess a suspected breach promptly. They must notify the PDPC within 3 calendar days of determining it is notifiable, for example if it is likely to cause significant harm or affects 500 or more people. Affected individuals usually must be told too. Your IT provider should help with containment and evidence, but the duty stays with your company.

## Sources
- Enterprise Singapore – Productivity Solutions Grant (ceased 29 Sep 2026; EDGE Grant from 30 Sep 2026): https://www.enterprisesg.gov.sg/financial-support/productivity-solutions-grant
- CSA – Cybersecurity certification: https://www.csa.gov.sg/
- PDPC – Data breach notification: https://www.pdpc.gov.sg/

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Source: Lookup (https://lookup.sg) · Data as of October 2026 · Listings compiled from Singapore government open data (data.gov.sg), OneMap and Overture Maps places. Free listings never show contact details; featured listings are labelled.